這個外掛並未在最新的 3 個 WordPress 主要版本上進行測試。開發者可能不再對這個外掛進行維護或提供技術支援,並可能會與更新版本的 WordPress 產生使用上的相容性問題。

TicketPress

描述

This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever they want. This plugin is so light that it will give a negligible weight for the site.

The plugin works based on two shortcodes:

[my_tickets] -> For listing all tickets
[new_ticket] -> For opening new ticket

This plugin, after the installation does every setup, including creating of two pages for my tickets and new tickets in the site. Along with this, you will be presented with ready-made styling for the form.
So, with this feature, you can easily startup a support system, just by activating the plugin.

Note: By default the scope isn’t created. You need to create one from Tickets > Scope Menu

安裝

  1. Upload the entire plugin’s ZIP to the /wp-content/plugins/ directory (Extract it, if not extracted).
  2. Activate the plugin.

Or

  1. Go to Network admin > Plugins > Add New and upload the zip file of the plugin
  2. Activate the plugin

常見問題

How this plugin works?

This plugin simply creates a customized template in your page. You just need to install the plugin, and the plugin does everything for you.

This plugin creates a default page: My tickets & New ticket. Can I create my own page?

Absolutely yes – You create the page, and paste [my-tickets] and [new-ticket] in tickets listing page and open ticket page, and update it in ticketpress settings page.

What if I want to customize the template without working on Plugin file?

We have created a template keeping in mind of template customization. For this, you need to copy template folder from the plugin to your current theme, and rename it to ticketpress. So your directory would look similar to this:
Themes > Current Theme > ticketpress -> [files in plugins template folder]

I setup the plugin successfully, but when I try to browse the ticket, it do not show right post. Am I missing something?

Sometime there might be problem with the permalink. So, you need to reset the permalink.

評價

2016年9月3日
Very useful plugin. Easy to use and manage. Thumbs up for this one.
閱讀全部3個評價

貢獻者及開發者

“TicketPress” 是一個開源的軟體。以下的人對這個外掛作出了貢獻。

貢獻者

將 TicketPress 外掛本地化為台灣繁體中文版。

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修改日誌

1.4.1

  • Fix: 4.4 Compatibility resoultion.

1.4

  • Fix: Admin URL corrected.

1.3

  • Fix: Permalink issues resolved.

1.2

  • Fix: Security issues resolved.

1.1

  • Fix: Minor bug fix

1.0

  • Initial release