Lucky Orange


Lucky Orange is a complete conversion rate optimization and customer feedback tool designed to help your website perform at its best.

  • One click install.
  • Eliminate the guesswork of optimizing your website for more sales.
  • Watch recordings of real visitors to your website and see why they did not convert.
  • Gain insight into all areas of your site’s usability with Sales Chat, Recordings, Form Analytics, Heatmaps, Polls, and more..
  • Get started today for FREE.

Do you know why your visitors don’t convert?

Lucky Orange will help you answer the question of why 99% of visitors that visit your site never turn into customers. It’s one of those tools that will have you wondering how you ever lived without it.

Visitor Recordings

Watch anonymous recordings of visitors navigating and interacting with your site, just like watching a movie. You will be able to see every mouse movement, click, and scroll which will help you answer the question of what are my visitors really doing on my website? Perhaps their never even seeing your call to action button, or maybe it doesn’t even work. Discover a wealth of information in seconds with our visitor recordings.

Heat Maps

Aggregate thousands of visitors browsing data into gorgeous heat maps which show you how people click, move, and scroll all the pages of your site.


Ask your customers quick and non-intrusive poll questions, such as “Is there anything preventing you from purchasing today?” Gain valuable and actionable information directly from your visitors.

Form Analytics

Discover the key fields on your forms where customers are abandoning the checkout or signup process. Learn what fields are taking too long to finish, which fields are being repeated due to errors, and which fields cause the most abandonment.

Support & Sales Chat

Talk directly with your customers with our fully featured chat system. You can even watch their screen while you chat with them as well as point to areas directly on their screen for further clarification.

So Many Features, You Won’t Believe it!

  • Fast & Easy Install (No Coding Required)
  • Form Analytics
  • Visitor Recordings
  • Heat Maps
  • Super easy and feature rich chat.
  • Polls
  • Realtime Analytics
  • Historical Analytics
  • Realtime Twitter Search
  • Funnel Analysis
  • Dedicated Support
  • Try it Free. You’ll love it!

More info at

NOTE: This plugin will install your Lucky Orange tracking code automatically for you.


  • Dynamic Heatmaps
  • Segmented Heatmaps
  • Scroll Heatmaps
  • Session Recordings
  • Live Chat
  • Surveys


The plugin can be installed directly from the plugin directory. After Activating the plugin simply follow the on-screen instructions.


The idea was to this your service in conjunction with WordPress. But the experience from the letgo was so bad that I have decided to look for other options. What's wrong? well everything the plugin is outdated and can't even login, the most important part of the service does not work. to make it even worse all the URLs go to the classic version. This service should help your customers to grow their business but they are loosing all the wordpress users from the start. OK, lets try to "message support" from their own site but the button does absolute nothing. This does not look good and would not recommend this plugin and even discourage it. Save time and look further
There was no ability to add a site pre-created within the Lucky Orange site. Also once i installed it it allowed users to see all of my sites. This made it completely useless as I can't allow clients to see other clients data. This plugin has not been thought out at all.
I wanted to know how my clients were interacting with my site and had to rely on google analytics user flow. Lucky Orange shows you exactly what the user does on your site. Where they scroll to and what they pause on. The closest thing you'll get to a understanding what works and doesn't on your site. The chat function is invaluable too and has allowed me to connect with people who would have otherwise filled in a contact form. A bargain at $10 per month.
The service is amazing and in my opinion better then Mouse flow. However, the plugin is super bare bones. It literally only pastes the code on the site. What would be even more useful is, if it gives the option to send Name and email of logged in users (Custom User Data). Now we're talking! Im uninstalling this and building a custom solution for the above with GTM.


“Lucky Orange” 是一個開源的軟體。以下的人對這個外掛作出了貢獻。


將 Lucky Orange 外掛本地化為台灣繁體中文版。


任何人均可瀏覽程式碼、查看 SVN 存放庫,或透過 RSS 訂閱開發記錄



  • Use wp_get_current_user() instead.


  • Checked for latest version of wordpress and revamp readme.


  • Checked for latest version of wordpress and new icons.


  • Uses cloudfront URL for increased security and scalability


  • Compatibility check with latest WordPress 4.4


  • Pops out to Lucky Orange for better experience.


  • If wordpress uses https then use that as well for the dashboard.


  • Fixed PHP Notice Error for plugin


  • New Behavior Tagging. Auto Tags Recordings based off of URL rules.


  • Tested in newest wordpress.
  • Much easier setup process.
  • New & improved heat maps that load quicker and are shareable as JPGs on our Rackspace CDN.


  • Tested in newest wordpress. Chat now stays on the page and travels with the user as they move from page to page.


  • Heatmaps. Includes 3 types. Click heat maps, mouse movement heat maps, scroll depth heat maps.


  • Only allow ADMINISTRATORS the ability to see the Lucky Orange link in the dashboard.


  • New core udates for faster load times.
  • Cluster Map to show lots of visitors
  • Star (favorite) your recordings
  • Other optimizations for high traffic sites.


  • Compatibility update for older versions of WordPress, specifically WordPress MU 2.92


  • Recorded Visitor Sessions.
  • Operator Chat. Operators can chat with each other withing the CHAT tab.
  • SSL Code change
  • Throttle events for larger sites.


  • Fixed firefox height issues in dashboard.


  • Implemented Visitor Mouse Tracking


  • Released initial version.