kb-support

描述

This plugin has been closed as of 2024年3月7日 and is not available for download. This closure is temporary, pending a full review.

Blocks

This plugin provides 6 blocks.

  • KBS Login
  • KBS Tickets
  • KBS Profile Editor
  • KBS Search
  • KBS Register
  • KBS Submit

評價

2023年9月28日
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
2023年8月22日 1 reply
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
2021年5月27日 2 replies
Plugin good at first glance. The main problem I have is that it isn't perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
2021年2月3日 1 reply
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
閱讀全部21個評價

貢獻者及開發者

“KB Support – WordPress Help Desk and Knowledge Base” 是一個開源的軟體。以下的人對這個外掛作出了貢獻。

貢獻者

KB Support – WordPress Help Desk and Knowledge Base 外掛目前已有 4 個本地化語言版本。 感謝所有譯者為這個外掛做出的貢獻。

將 KB Support – WordPress Help Desk and Knowledge Base 外掛本地化為台灣繁體中文版。

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