這個外掛並未在最新的 3 個 WordPress 主要版本上進行測試。開發者可能不再對這個外掛進行維護或提供技術支援,並可能會與更新版本的 WordPress 產生使用上的相容性問題。

Kayako Messenger: Live Chat

描述

Kayako Messenger is effortless live chat software.

Designed for customers

A modern messaging experience

Your customers message their friends every day using messengers: now they can message your team with the same ease.

Never miss a message again

Customers can start conversations at any time, even when your team aren’t online. If your customer steps away and doesn’t see your message, Kayako will send messages to their email, so they can continue the conversation.

When your customer goes back to your website, they’ll be able to pick up the conversation there too. No need to start the conversation all over again, and no need for your customer to repeat themselves.

Proactively engage with personality

Automatically engage prospects and help customers. Targeted messages have never been so personal.

Mobile ready

More visitors are choosing to visit websites through their mobile device. Kayako Messenger is mobile web ready.

Built for your team

A modern agent experience

Kayako is so beautiful, simple, and effortless that you’ll fall in love with it.

Put everything in one place

Connect your support email and social inboxes to Kayako. Unify customer conversations across channels and work smarter.

See your customer’s activity at a glance

Use apps and integrations to log page views, orders, shipping history, and Help Center searches, or capture events from your own product, app, or service and see it all in real-time during conversations.

Be more productive

Automate manual elements, use canned responses and macros to blast through your live chat conversations.

Testimonials

“With Kayako Messenger, we’ve seen an immediate 17% increase in customer satisfaction.”

“This is the easiest and most efficient customer support tool that we’ve ever seen – and highly customizable.”

“Our team relies on Kayako Messenger to effortlessly support customers over live chat. Finally, a real-time messaging experience that works for our business.”

“We’re using Kayako Messenger to reply to our customers quickly and easily…We’ve reduced our average reply time by 60%.”

螢幕截圖

  • Kayako Messenger live chat
  • Kayako agent screen
  • Kayako Messenger Wordpress plugin settings

安裝

You will need a Kayako account: Create one for free here!.

Install Kayako Messenger in three easy steps:

  • Install from the WordPress plugin directory and activate the plugin
  • Under Settings, click on Kayako Messenger
  • Visit your Kayako admin section, customize your Kayako Messenger and paste the embed code into the code box in WordPress.

Tada! You’ll now be able to receive live chats from customers on your WordPress site.

Go further

If your visitors log in to WordPress, you can enable identity verification so their name and email address is automatically passed to Kayako when they start a conversation. You’ll need to grab the identity verification token from your Kayako admin section and paste it into the Kayako Messenger settings in WordPress.

常見問題

Installation Instructions

You will need a Kayako account: Create one for free here!.

Install Kayako Messenger in three easy steps:

  • Install from the WordPress plugin directory and activate the plugin
  • Under Settings, click on Kayako Messenger
  • Visit your Kayako admin section, customize your Kayako Messenger and paste the embed code into the code box in WordPress.

Tada! You’ll now be able to receive live chats from customers on your WordPress site.

Go further

If your visitors log in to WordPress, you can enable identity verification so their name and email address is automatically passed to Kayako when they start a conversation. You’ll need to grab the identity verification token from your Kayako admin section and paste it into the Kayako Messenger settings in WordPress.

評價

2018年2月11日
Superb chat widget that works out of the box, and also identifies users so they do not need to identify again in the chat. It also has a clean and modern look, extremely customizable. Congrats to developers!
閱讀全部1個評價

貢獻者及開發者

“Kayako Messenger: Live Chat” 是一個開源的軟體。以下的人對這個外掛作出了貢獻。

貢獻者

將 Kayako Messenger: Live Chat 外掛本地化為台灣繁體中文版。

對開發相關資訊感興趣?

任何人均可瀏覽程式碼、查看 SVN 存放庫,或透過 RSS 訂閱開發記錄

修改日誌

= 1.0=
* First version of the Kayako Messenger WordPress plugin!